BEST Labs

The annual cost of poor spoken English

This calculator estimates the annual cost of poor spoken English to your company, in Hong Kong dollars. Every input updates the estimate. To download a full report that explains how the figure is calculated, enter your email address.

Company size (HK branch)Select one

This sets how many employees are exposed.

IndustrySelect one

How much your business value depends on spoken English.

Where in hiring do you assess spoken English?Select one

A live speaking task reveals more than a written application.

Who assesses it?Select one

Assessing spoken English is a specialist skill.

What criteria are used?Select one

Defined metrics, or individual judgement?

Which roles need strong spoken English?Select all that apply

Select all that apply, then provide details for each.

How many do you hire / year?Select one

Choose 0 if this role is stable and you rarely hire for it — that removes its cost.

In what situations do they speak English?Select all that apply
How often do they speak English?Select one
Who are they speaking to?Select all that apply
How confident are you in your assessment of spoken English?Select one

2 — Slightly confident

Has spoken English in these roles ever caused a problem?Select all that apply

Known problems increase the estimate. Selecting “None identified” keeps the full estimated cost.